Spas Unlimited
Last Updated: 01/23/2025
1. Introduction
This Privacy Policy explains how Spas Unlimited (“we,” “our,” or “us”) collects, uses, and protects personal information when you visit our website, contact us, or communicate with us by phone, email, or SMS text message.
We respect your privacy and operate on a simple principle: your personal information is not for sale.
2. Information We Collect
We may collect the following information when you voluntarily provide it or interact with us:
Personal Information
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Name
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Email address
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Phone number (including mobile numbers for SMS communication)
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Billing and delivery address
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Information submitted through contact forms, inquiries, quotes, or purchases
Non-Personal Information
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IP address
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Browser type and device information
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Pages visited and time spent on our website
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Cookies and analytics data
3. How We Use Your Information
We use your information only to:
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Respond to inquiries, quotes, or service requests
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Schedule deliveries, installations, and service appointments
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Process purchases and payments
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Provide customer support
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Communicate order, service, or warranty updates
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Improve our website and customer experience
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Comply with legal and regulatory obligations
4. SMS / TEXT MESSAGE COMMUNICATION
By providing your mobile phone number to Spas Unlimited, you consent to receive SMS or MMS text messages related to:
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Appointment confirmations and reminders
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Order updates and delivery notifications
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Service communications
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Customer support responses
Message frequency varies.
Message and data rates may apply.
IMPORTANT:
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SMS consent is not shared with third parties for marketing purposes.
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You may opt out of SMS communications at any time by replying STOP.
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For help, reply HELP or contact us directly.
5. NO Selling or Sharing of Personal Information
Let us be absolutely clear:
Spas Unlimited does NOT sell, rent, trade, or share personal information — including phone numbers — with third parties for marketing or advertising purposes.
Your data stays with us unless:
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Required by law, or
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Necessary to fulfill a service you explicitly requested (such as payment processing or delivery coordination)
6. Third-Party Service Providers
We may use trusted third-party providers (such as payment processors, website hosting, analytics tools, or SMS platforms) solely to operate our business.
These providers are contractually required to:
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Protect your information
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Use it only for the services they provide to us
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Not use it for their own marketing
7. Cookies & Tracking Technologies
Our website may use cookies or similar technologies to:
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Improve website functionality
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Analyze site traffic
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Enhance user experience
You may disable cookies through your browser settings at any time.
8. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, or disclosure.
No system is 100% foolproof—but we take security seriously and do not cut corners.
9. Your Privacy Rights
You may request to:
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Access your personal information
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Correct inaccurate data
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Request deletion of your information
To make a request, contact us using the information below.
10. Social Media
If we communicate or collect inquiries through social media platforms, this Privacy Policy applies.
When required, this policy may be posted or pinned on our social media pages for transparency and compliance.
11. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.
Continued use of our services constitutes acceptance of the updated policy.
12. Contact Information
If you have questions about this Privacy Policy or our data practices, contact us at:
Spas Unlimited
info@spasunlimited.com
281-784-1900
